Futura Group
VALUES
VISION
MISSION
PHILOSOPHY

Our Mission is to provide quality, sustainable and flexible services that uphold human rights and create opportunities, empowering individuals to live the life they choose, in a supported and inclusive environment.

A world where people with disability can live their lives free of discrimination, as equal citizens. A world where everyone is treated as individuals and with respect.

Futura Group Core Values: The 5 C’s

Customer Focused in Our Service

• We prioritise the needs of our clients, ensuring their experiences are positive, supportive, and empowering.
• Every decision and action is guided by our commitment to providing exceptional care and solutions tailored to individual needs.

Creative in Our Solutions

• Innovation and adaptability drive our approach, enabling us to deliver fresh, impactful strategies for our clients and partners.
• We encourage forward-thinking, embracing challenges as opportunities for growth and transformation.

Courageous in Speaking Up and Facing Challenges

• We advocate fearlessly for our clients and team, voicing ideas, addressing concerns, and overcoming obstacles with determination and resilience.
• Our courage inspires change and ensures continuous improvement.

Compassionate and Authentic in Relationships

• Honesty, integrity, and empathy are at the heart of our interactions with clients, families, and colleagues.
• We foster meaningful, genuine connections that build trust and collaboration.

Committed to Accountability and Respect

• We take responsibility for our actions, ensuring transparency and delivering on our promises.
• Respect for diversity and choice underpins our inclusive practices, valuing the unique contributions of everyone.

Our work is guided and informed by our beliefs and commitments to:

• Inclusiveness – we respect people, value diversity and are committed to equality.
• Participation – we value and recognize the contribution of people with disabilities within organisations and communities.
• Quality – we strive for excellence through continuous improvement.
• Openness – we are committed to a culture of teamwork and collaboration with all our stakeholders and families
• 8 Dimensions of Wellness – we are committed to wellness. Wellness encompasses 8 mutually interdependent dimensions: physical, intellectual, emotional, social, spiritual, vocational, financial, and environmental.

8 Dimensions of Wellness

• Emotional – Coping effectively with life and creating satisfying relationships.
• Financial – Satisfaction with current and future financial situations
• Social – Developing a sense of belonging, connection, and a well-developed support system
• Spiritual – Expanding our sense of purpose and meaning of life
• Occupational – Personal satisfaction and enrichment derives from one’s work
• Physical – Recognising the need for physical activity, diet, sleep and nutrition
• Intellectual – Recognising creative abilities and finding ways to expand knowledge and skills
• Environmental – Good health by occupying pleasant, stimulating environments that support wellbeing

FUTURA GROUP Philosophy​

When a NDIS participant becomes a client of FUTURA GROUP, they can expect:

• To be treated with dignity and respect;
  
• To feel welcome and have a service provider who is tolerant, inclusive, and diverse;
  
• To experience a professional and inclusive team approach and working environments;
  
• To feel that they belong and are a valued individual who can reach their full potential; and
• To have open transparency and regular communication with FUTURA GROUP.

Our Dedicated Team

Meet our remarkable team of individuals who are deeply passionate about supporting those individuals living with disabilities. With diverse backgrounds and a wide range of skills and experiences, each team member brings their unique expertise to the table.

Directors & Management

Adrianne Sumner

Director

Edit Frazer

HR | Operations Manager

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Administrative & Allocations Teams

Amy Jansz

Allocations Coordinator

Soumeya Biao

Client Services Coordinator

Human Resource Team

Edit Frazer

HR | Operations Manager

Accounts Team

Adrianne Sumner

Director & Financial Controller

Ladylyn Lacson

Virtual Assistant | Finance Officer

House Supervising & Property Management Team

Lukas Enciso

House Supervisor / Disability Support Worker

Adrian Frazer

Garden and House Maintenance

Nurses and Disability Support Workers

Ali Dulleh

Disability Support Worker

Lilia Dias Ivan

Disability Support Worker

Erika Farkas

Disability Support Worker

Emmanuel Peters

Disability Support Worker

Lukas Enciso

House Supervisor / Disability Support Worker

Alvir Khan

Disability Support Worker

Antonette Karimupfumbi

Disability Support Worker

Hanh (Violet) Hawthorne

Disability Support Worker

Pathways Program Team

Lee Rawiri

Head of Business Development and Strategic Partnerships | Senior Educator

Charles Darius Hayag

Virtual Administrative Assistant | Client Services Manager